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Quality

Secure Energy Services has defined its Quality Policy and Quality Management Systems in a way that quality assurance becomes the soul of the processes. ISO 9001:2000 Certification was a natural fallout of the implementation of the QA systems.

Quality Policy:


Our aim is to assist the electricity distribution utilities in improving their revenue management by participating in all or part of their revenue management processes. As an outsourced process we will run it effectively and efficiently for our customers.

We would be courteous in our interface, be quick in response, provide valid and reliable analysis, deliver on time and show integrity in service delivery. Independently measurable service level indicators would be reflection of our services.
 
We believe that we can achieve our goals by : 
 
  • A capable and courteous front line
  • Simple but comprehensive procedures
  • Intelligent computer systems for support
  • Team work

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