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Service Design

The emphasis for rigorously designed services is so important for Secure Energy Services that it finds a place in our Quality Policy. A dedicated team of service designers look into a number of practical aspects like software and technology together with sociological issues to define Service Delivery Standards. A set of processes and information flow is designed to meet the Service Delivery Standards and targeted productivity norms, which is then monitored in Scorecard meetings.

Our service design function has been looked upon as an exciting career opportunity by many of our employees

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